Terms and conditions

Welcome to FLATSEVEN Official Online Store.

The term ‘FLATSEVEN’ or ‘us’ or ‘we’ refers to the owner of the website. (www.flatseven.net) The term ‘you’ refers to the user or viewer of our website.

By using or accessing this website you acknowledge that you have read, understood and agreed to be bound by the terms & conditions set out in our FAQ sub categories.

All the sub categories outline the shopping process, delivery terms, our returns & exchanges policy as well as other information that will assist with shopping online.


We are committed to protecting the privacy of everyone who shops or interacts with us.

Please read our Privacy Policy regarding personal information provided by you.


All rights, including copyright, in this website are owned by or licensed to FLATSEVEN. Any use of the site or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of FLATSEVEN.


All content included in or made available in this website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, and data compilations is the property of FLATSEVEN or its content suppliers and protected by South Korea and international copyright laws. The compilation of all content included in or made available www.flatseven.net is the exclusive property of FLATSEVEN and protected by international copyright laws.


Prior to placing an order, if you have any queries relating to these terms & conditions, please email our customer support team.

Once your order has been confirmed, we will not be able to make any changes.

A customer is prohibited from purchasing goods from FLATSEVEN for the purpose of resale and on sale to other persons whether as a business or non business. Goods are only for personal use including but not limited to gifting and/or on behalf of another for their personal use. A breach of this will result in cancellation and/or refusal of registration/order for goods.


We guarantee your satisfaction.

However, if you are not satisfied with the items you received, we offer hassle-free returns.
As long as we receive the item back, we will give you a refund excluding shipping costs and import duty.

Shipping fee + additional handling fees will be charged for return & exchange.

Items need to be returned within 30days from your receipt date. The items should not be used and in all original packaging with tags.

Please contact us for instructions before return the item.


Most of our items are slim style and some of the size units of some products are different.

So we recommend you double check size measurement comparing to your clothes.

We do not have responsibilities for you to choose wrong size.


FLATSEVEN may change these terms & conditions at their discretion from time to time without notice to you, so please always read the information provided in our FAQ’s section.

Should you not agree with such changes, you may terminate your membership with FLATSEVEN by email notification.


FLATSEVEN shall not be liable for any loss or damage whatsoever resulting from, arising out of: or in any way related to use of this site or any other site linked to this site, or the inability to access this site; except for any liability which can not be excluded by law.


FLATSEVEN cannot guarantee any data or program available for download on this website (or any linked website) is free of viruses or other spyware, and you agree that you assume the risk of any damage to your computer as a result of using this website.

You must take responsibility for the safekeeping of your username and password. You are liable for any activity if your username and password are used by an unauthorised person. You release and indemnify FLATSEVEN in relation to any liability arising out of the unauthorised use of your username or password. If you suspect or know that someone has stolen or obtained your username and password you must contact FLATSEVEN in writing to cancel it.


By purchasing from this website you agree that this contract is governed by the laws of South Korea.